Refund Policy

This Refund Policy outlines the terms under which Velvet Texado provides refunds for accounting and tax-related services. By using our services, you agree to the terms of this policy.

Velvet Texado provides professional accounting, bookkeeping, and tax support services. Due to the nature of professional services, refunds may not be available once work has commenced.

Refunds may be considered in the following circumstances:

• If a payment was made in error.
• If a service was paid for but not yet started.
• If both parties mutually agree to cancel the service before work begins.

Refunds will generally not be provided once:

• Work on the service has started.
• Documents or reports have been prepared or submitted.
• Advice or consultation has been provided.

Clients may request cancellation of services by contacting us directly. Cancellation requests will be reviewed on a case-by-case basis.

If a refund is approved, it will be processed using the original payment method where possible. Refund processing may take several business days depending on the payment provider.

Velvet Texado reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

If you have any questions regarding this Refund Policy, please contact:

Velvet Texado
Email: tax@velvettexado.co.uk
Website: www.velvettexado.co.uk